Shipping Policy

Effective Date: February 4, 2025

We take pride in securely shipping all orders. Please review the details below before placing an order.

1. Shipping Methods & Costs

  • All orders are shipped in a bubble mailer for protection.
  • We currently only ship to Canada and the U.S.
Order Value (Pre-Tax)Shipping MethodTracking?Cost
Under $50Lettermail (Canada only)❌ No tracking$5 CAD
Over $50Tracked Shipping✅ YesCalculated at checkout
Over $250Free Tracked Shipping✅ YesFree
  • Lettermail is only available for Canadian orders under $50 (no tracking).
  • Tracked shipping is required for orders over $50.

2. Estimated Delivery Times

  • Canada: 3-10 business days
  • U.S.: 5-14 business days
  • Delivery times may vary due to holidays, postal delays, or customs processing.

3. Lost or Delayed Packages

  • Untracked Lettermail: MapleBets is not responsible for lost mail. Choose tracked shipping for peace of mind.
  • If your tracked order is delayed or lost, contact us, and we will assist you.

4. Address & Order Issues

  • Please double-check your address at checkout! We are not responsible for orders sent to incorrect addresses.
  • If an order is returned to us due to an invalid address, the buyer is responsible for reshipping costs.

5. Customs & Import Fees (U.S. Orders)

  • U.S. customers may be required to pay import duties or taxes, which are the buyer’s responsibility.

If you have any shipping concerns, contact us at [email protected].